Are you Listening, Progressive?
My Life, My Restaurants Tagged pita pit No Comments »I was rear-ended while driving the restaurant’s Scion XB on 13th Avenue S in Fargo on Friday the 13th of June. Everything went well as far as the responding officer, the other driver and the other driver’s insurance company were concerned. Where I seem to have run into trouble is Progressive Commercial not confirming that the vehicle I have had insured with them for two years (the one that was rear-ended) was actually insured on the account.
When the state received a negative confirmation, they sent me notice that they are suspending my driver’s license for lack of proof of insurance. I have proof right in front of me that I am insured by Progressive on the exact vehicle involved in the accident, but until Progressive confirms that the vehicle is the one covered, I must live with the threat of losing my license in two weeks.
Progressive, if you’re listening, you are very close to losing a long-time customer with two separate accounts on three vehicles. Hopefully you’ll be more willing to actually look at my policy when I get involved personally than when the state requests confirmation.